Welcome to Creative African Nexus (“CANEX”), a platform dedicated to empowering the cultural and creative industries (“CCIs”) in Africa. With CANEX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your information when you use the CANEX platform and its services. By accessing or using the CANEX platform, you consent to the collection, use, and disclosure of your information as described in this Policy and hereby release CANEX’s, its partners, officers, agents, servants, contractors, employees, and representatives from any and all liability arising out of the collection, use and disclosure of this information. You also waive the right of prior approval for the use of the content and hereby release Afreximbank from all claims for damages of any kind based on the use of the content or any information provided. I understand that content once disclosed by Afreximbank may be re-disclosed by the recipient, and this re-disclosure may no longer be protected by law.

Information We Collect

Account Information: When you register for an account on the CANEX platform, we may collect information such as your name, email address, username, password, and other details you provide during the registration process.

Profile Information: You have the option to create a profile on the CANEX platform, which may include additional information such as your bio, portfolio, skills, interests, and social media links.

User Content: We collect content that you upload or share on the CANEX platform, including portfolios, projects, collaborations, and messages exchanged with other users.

Usage Data: We automatically collect information about your use of the CANEX platform, such as your IP address, device information, browser type, pages visited, and interactions with the platform.

Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on the CANEX platform and to gather information about usage patterns and preferences. 

Third-Party Data: We may collect information from third-party sources, which we use to enhance your experience on the CANEX platform and for marketing purposes. This includes data collected from partners and other external sources, which we may combine with data we collect indirectly.

How We Use Your Information

Providing Services: We use your information and third party data to operate, maintain, and improve the CANEX platform, including features such as user authentication, profile management, collaboration facilitation, and event organization.

Communication: We may use your contact information to communicate with you about your account, platform updates, promotional offers, and other relevant information.

Analytics: We analyze usage data to understand how users interact with the CANEX platform, diagnose technical issues, and optimize performance.

Personalization: We may use your information to personalize your experience on the CANEX platform, such as recommending relevant content, projects, collaborations, or events based on your interests and preferences.

Information Sharing and Disclosure

With Other Users: Certain features of the CANEX platform facilitate collaboration and communication among users. Your profile information and user-generated content may be visible to other users, depending on your privacy settings.

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the CANEX platform, such as hosting providers, payment processors, analytics providers, and marketing partners.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of CANEX, its users, or others.

Data Security

We implement security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Choices

Account Settings: You can update your account information and privacy settings at any time by accessing your account settings on the CANEX platform.

Opt-Out: You may opt out of receiving promotional communications from CANEX by following the instructions provided in the communication or contacting us directly.

Children’s Privacy

The CANEX platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately.

International Data Transfers

If you access the CANEX platform from outside the Egypt, please be aware that your information may be transferred to, stored, and processed in Egypt or other countries where our servers are located. By using the CANEX platform, you consent to such transfers.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated Policy on the CANEX platform or by other means as required by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@canex.com.

Thank you for trusting CANEX with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience on our platform.